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Health services can sometimes be complicated to understand.
As a patient, relative, carer or member of staff sometimes you may need to turn to someone for help.
The Paitient Experience Team has been set up to help you. It provides a free and confidential service.
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You can contact the Patient Experience Team for:
• Information about health services
• Advice for patients, families, carers and staff
• Information on how you can get more involved in your own healthcare.
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They can also provide information about the complaints procedure and how to get in touch with someone who can help. |
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For concerns and questions about your Doctor's surgery, Dentists, Opticians and the Walk-in Centre contact:
Patient Experience Team,
NHS County Durham and Darlington
Bede House,
Belmont Business Park,
Durham,
DH1 1TW
Freephone: 0800 783 5774
Email: dar-pct.pals@nhs.net
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For concerns and questions about Darlington Memorial Hospital or Bishop Auckland General Hospital, contact:
PALS Manager,
Darlington Memorial Hospital,
Hollyhurst Road,
Darlington
DL3 6HX
Telephone: 01325 743887
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For concerns and questions about services you receive from Tees, Esk and Wear Valley NHS Trust contact:
PALS Manager
Flatts Lane Centre
Normanby
Middlesbrough
TS6 0SZ
Telephone: 0800 052 0219
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